CAPA

Corrective and preventive action. Corrective action removes the cause of a problem that has happened so that it does not recur; preventive action removes the cause of a potential problem before it happens. Each CAPA should be linked to a root cause, have an owner and a due date, and include an effectiveness check with a measurable target. Regulators often criticise CAPAs that rely only on retraining without addressing system causes.