Privacy policy

This policy explains what personal data microbiologist.in ("we") collects, why, and the choices you have. We process personal data in line with India's Digital Personal Data Protection Act, 2023.

What we collect

• Account data: name, email, password (stored only as a secure hash) and, if you add it, phone number.
• Learning data: enrolments, lesson progress, quiz and mock-test answers and scores, certificates.
• Purchase data: orders, invoices and payment status. Card, UPI and bank details are handled by our payment processor (Razorpay); we do not store them.
• Messages: enquiries and emails you send us.
• Usage data: pages visited and device information, collected with privacy-friendly analytics. Advertising cookies are used only if you accept them.

Why we use it

• To provide your account, courses, downloads and certificates (contract).
• To process payments and keep tax records (legal obligation).
• To send service emails such as receipts and verification codes.
• To send newsletters and offers, only with your consent, which you can withdraw at any time.
• To keep the service secure and improve it.

Certificates

If you earn a certificate, your name, the course and the issue date are shown publicly to anyone who enters its code at /verify. That is how employers check it.

Sharing

We share data only with service providers who help us run the platform (hosting, payments, email delivery, video hosting), under contracts that protect it, or when required by law. We do not sell personal data.

Your rights

You can download your data and delete your account from Dashboard → Settings. Order and invoice records are kept as long as tax law requires, without your personal details where possible. You can also email us to access, correct or erase your data, or to raise a grievance.

Retention

We keep account data while your account is active, and tax records for the period the law requires.

Contact

Grievance and privacy contact: [email protected].